Getting together with customers, coworkers, and suppliers is no longer enough. Employees need tools to take an active role in creating value, delighting customers and engaging colleagues in flexible interactions that deliver business results. To enable this transformative, people-centric engagement, Avaya has developed the Avaya Aura ® Platform—a set of
seamless components that mesh together to provide comprehensive unified communications and customer experience solutions that deliver a meaningful impact to your business.
Faced with growing user demands for multi-modal real-time
communication”and a huge proliferation in the number of systems, networks, applications and devices”enterprise communications architectures are rapidly growing in cost and complexity.
In many cases they have evolved into unwieldy, inflexible structures that are costly to maintain and difficult to adapt in todays fluid, fast-paced, business environment.
Avaya addresses this growing challenge through the Avaya Aura ® Platform, a breakthrough, real time communications architecture using session-based collaboration technologies. Instead of adding complexity or requiring a wholesale forklift from existing solutions, the Avaya Aura ® Platform simultaneously simplifies and creates an evolutionary path from today’s single-purpose, siloed, location-specific communications systems.
The net result is an innovative and cost-effective multimedia
communications infrastructure that integrates current and emerging investments in voice, video, real time collaboration and more.