Move from being just connected to being truly productive, with tools that let your people
take an active role in creating value, delighting customers and engaging colleagues in interactions that deliver meaningful results.
In the cloud, on premise or hybrid deployments are all
supported with IP Office along with the ability to migrate from one to the other when the time is right for you.
The Avaya Equinox experience
provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.
Built-in audio and
video conferencing, Bring Your Own Device (BYOD), and voice and instant messaging streamline support and reduce monthly costs.
Whether your employees are on the road, working remotely,
or just at a different location, IP Office’s intuitive tools and apps keeps them engaged, productive and reachable.
Embed communications in the applications you
already have: Salesforce, Google, Microsoft
Office 365 and Skype for business.
IP Office offers integrated voice, web chat, e-mail, FAX and
reporting capabilities that allow even the smallest contact center to support sophisticated and satisfying customer interactions.
Highly reliable and secure, IP
Office reduces security threats, toll-fraud, and down-time through a hardened architecture
that has been proven in more than 635,000 businesses.
Avaya IP Office grows with you as your business accelerates.
Support up to 3,000 users at up to 150 networked sites.
With Avaya IP Office, your small to midsized business has affordable, flexible and powerful choices for business communications. Select the features that are right for you today and add new capabilities as your business grows and faces new challenges. Regardless of the IP Office Edition you choose, you’ll be backed by Avaya and its 100+ year technology heritage of delivering communications solutions that matter to small and midsized businesses.
|Users on a single Server||100||384||1000||1500||3000|
|Total Solution Users||100||384||1000||2000||3000|
|Total UC Users||N/A||N/A||384||750||3000|
|Mobility, Access, Integration|
|Web - based User Portal||No||No||Yes||Yes||Yes|
|Lync, Outlook, Salesforce.com
|Ad Hoc Conferencing / Meet - me|
|64/ 0||128/ 0||128/ 128||256/ 256||512 / 512|
|System Type||Key System||Key System||IP PBX||IP PBX||IP PBX|
|Number of Auto - Attendants||9||40||40||150||500|
|Number of Receptionists||0||4||4||32||75|
|Main Deployment Method||Appliance||Appliance||Appliance||Software||Software|
|Active Directory Integration||No||No||No||Yes||Yes|
|Contact Center Support||No||No||Yes||Yes||Yes|
|Avaya Aura Branch||No||Yes||Yes||No||No|
|Deskphone Call Control|
|Place / Receive Calls, Hold, Transfer|
Park / Page, Conference
|Access Telephony Features via Phone|
UI or DTMF
|Web - based Access for Office Collaboration|
(Avaya one - X Portal)
|Click to Place / Receive Calls, Point and|
Click Call Control
|Control Audio Conferences||No||Yes||Yes|
|Federated Presence and IM||No||Yes||Yes|
|Personal, System and Corporate|
|Rich Collaboration for Remote and Mobile|
|Turn Your Home Phone into Your Office Phone|
(Avaya one - X Portal)
|Avaya Equinox Experience||No||Yes||Yes|
|Integrate with the Applications You Already Have|
|Microsoft Outlook / Lync||No||Yes||Yes|
|Google Talk (IM & Presence)||No||Yes||Yes|
|Standart Voicemail Box||Yes||Yes||Yes|
|Store Messages within Microsoft Exchange||No||Yes||Yes|
|View Voicemail and Email in a single Inbox||No||Yes||Yes|