Move from being just connected to being truly productive, with tools that let your people
take an active role in creating value, delighting customers and engaging colleagues in interactions that deliver meaningful results.
In the cloud, on
premise or hybrid deployments are all
supported with IP Office along with the ability
to migrate from one to the other when the
time is right for you.
The Avaya Equinox experience
provides a single app for voice, video,
messaging, conferencing and calendar and
keeps employees productive on any device,
from any location.
Built-in audio and
video conferencing, Bring Your Own Device
(BYOD), and voice and instant messaging
streamline support and reduce monthly costs.
Whether your
employees are on the road, working remotely,
or just at a different location, IP Office’s
intuitive tools and apps keeps them engaged,
productive and reachable.
Embed communications in the applications you
already have: Salesforce, Google, Microsoft
Office 365 and Skype for business.
IP Office offers
integrated voice, web chat, e-mail, FAX and
reporting capabilities that allow even the
smallest contact center to support
sophisticated and satisfying customer
interactions.
Highly reliable and secure, IP
Office reduces security threats, toll-fraud, and
down-time through a hardened architecture
that has been proven in more than 635,000
businesses.
Avaya IP Office
grows with you as your business accelerates.
Support up to 3,000 users at up to 150
networked sites.
With Avaya IP Office, your small to midsized business has affordable, flexible and powerful choices for business communications. Select the features that are right for you today and add new capabilities as your business grows and faces new challenges. Regardless of the IP Office Edition you choose, you’ll be backed by Avaya and its 100+ year technology heritage of delivering communications solutions that matter to small and midsized businesses.
|
Basic Edition |
Essential Edition |
Preferred Edition |
Server Edition |
IP Office Select | |
|---|---|---|---|---|---|
| Capacity | |||||
| Users on a single Server | 100 | 384 | 1000 | 1500 | 3000 |
| Total Solution Users | 100 | 384 | 1000 | 2000 | 3000 |
| Networked Sites | N/A | 32 | 32 | 32 | 150 |
| Total UC Users | N/A | N/A | 384 | 750 | 3000 |
| Mobility, Access, Integration | |||||
| Mobility | No | No | Enhanced | Enhanced | Enhanced |
| Avaya Communicator | No | No | Yes | Yes | Yes |
| Web - based User Portal | No | No | Yes | Yes | Yes |
| Lync, Outlook, Salesforce.com
Integration, Skype | No | No | Yes | Yes | Yes |
| Conferencing | |||||
| Ad Hoc Conferencing / Meet - me Conference Users | 64/ 0 | 128/ 0 | 128/ 128 | 256/ 256 | 512 / 512 |
| Conference Scheduling | No | No | Yes | Yes | Yes |
| Web Collaboration | No | No | Yes | Yes | Yes |
| Telephony | |||||
| System Type | Key System | Key System | IP PBX | IP PBX | IP PBX |
| Voicemail Type | Basic | Basic | Pro | Pro | Pro |
| Call Recording | No | No | Yes | Yes | Yes |
| Number of Auto - Attendants | 9 | 40 | 40 | 150 | 500 |
| Number of Receptionists | 0 | 4 | 4 | 32 | 75 |
| Deployment | |||||
| Main Deployment Method | Appliance | Appliance | Appliance | Software | Software |
| Active Directory Integration | No | No | No | Yes | Yes |
| Centralized Licensing | No | No | Yes | Yes | Yes |
| Contact Center Support | No | No | Yes | Yes | Yes |
| Avaya Aura Branch | No | Yes | Yes | No | No |
|
Function Matrix |
Basic User |
Office Worker |
Power User |
|---|---|---|---|
| Deskphone Call Control | |||
| Place / Receive Calls, Hold, Transfer Park / Page, Conference | Yes | Yes | Yes |
| Access Telephony Features via Phone UI or DTMF | Yes | Yes | Yes |
| Web - based Access for Office Collaboration (Avaya one - X Portal) | |||
| Click to Place / Receive Calls, Point and Click Call Control | No | Yes | Yes |
| Conference Scheduling | No | No | Yes |
| Control Audio Conferences | No | Yes | Yes |
| Federated Presence and IM | No | Yes | Yes |
| Personal, System and Corporate Directory Access | No | Yes | Yes |
| Visual Voicemail | No | Yes | Yes |
| Rich Collaboration for Remote and Mobile Workers | |||
| Turn Your Home Phone into Your Office Phone (Avaya one - X Portal) | No | Yes | Yes |
| Avaya Equinox Experience | No | Yes | Yes |
| Integrate with the Applications You Already Have | |||
| Microsoft Outlook / Lync | No | Yes | Yes |
| Salesforce.com | No | Yes | Yes |
| Google Talk (IM & Presence) | No | Yes | Yes |
| Voicemail Integration | |||
| Standart Voicemail Box | Yes | Yes | Yes |
| Store Messages within Microsoft Exchange | No | Yes | Yes |
| View Voicemail and Email in a single Inbox | No | Yes | Yes |
